On time service told me what I needed in future services was satisfactory service great

by msaleem442

Amazingly kind treatment i received today from Alyssa . It really made my day! Thank you

by Marie Ritacco

I helped a friend with a paint issue with her 2011 RAV4 Limited. The roof showed issues with the roof where the paint chipped/peeled. There was a recall on the paint used when the vehicle was built. I drove it to herb Chambers Toyota in Auburn and met with Alyssa Moran one of the Service Advisors. I explained the issue at hand and she took it from there from start to finish. She was extremely polite and professional. She explained the entire process and even gave me a timeline for approval from Toyota. Within a week she followed up and contacted me directly and scheduled the vehicle to be repaired. Alyssa kept me informed from the time the vehicle was checked in to the time I received the car back. Not only was the damaged area repaired like new but it even was cleaned inside and out. Alyssa was excellent! This was a no cost repair. She was polite and professional and showed great attention to detail! Many people could take a lesson in customer service from Alyssa at Herb Chambers of Toyota in Auburn.

by Jim B.

Bryan Arroyo is the best sales guy out there. Purchasing a vehicle with him is breeze and you have a lot of fun while doing it. He is very personable and knows the answer to every question you have on these cars. It was a pleasure working with him and if you come to Toyota Herb Chambers of Auburn ask for him you wont be disappointed!

by Kristinaandlilly

James and the service team at Herb Chambers Toyota of Auburn exceeded my expectations once again. They quickly diagnosed and repaired my 2017 Toyota RAV4, including finding a problem that I didn’t know I had; so that it ran like it was brand new again. Needless to say James and the service team continue to impress me! Thank you for always going the extra mile!

by Bill Arruda