Service is efficient. Staff is friendly. Work is somewhat on the expensive side but I’m most confident having Toyota doing most services.

by Leh115

Our salesman Riad was wonderful. He went out of his way to make us comfortable and get us what we wanted quickly and smoothly. However, the man who sold us the warrantee talked a lot, but neglected to mention the $100 deductible which I thought was a little sleazy and he went just fast enough (out of sheer practice with other customers) so that you couldn't quite grasp what he was saying- or the implications of what he was saying. I'd watch out for him and not buy anything he suggested next time. Turned out I didn't buy what I thought I did. But I'm not unhappy with my car.I did get something I didn't want and did not get something I wanted but it was give and take. I would have felt better about the price if I had gotten everything I wanted and nothing I didn't want.

by 2017camry

I've been to MANY dealerships over the years and I have to say dealing with financing is the least favorite part! However, I had the pleasure to work with Mark Cunningham and he made the experience actually easy and enjoyable. He is a very honest and kind manager which at dealerships that can be far and few between. I now look at car dealerships in a positive manner. I would definitely buy from this dealership again and again due to amazing honest employees. Thanks Mark!

by LRboston

This is our second purchase from a Herb Chambers dealership. It was a good transaction, with honest communication and a good price. Kadmiel kept me in the loop throughout preparing my car for delivery. Would recommend.

by Boston driver

My experience with Herb Chambers Toyota was this: Last December I went there for the first time - I wanted to see live for the first time the new Prius Prime. At that point I had already paid for reserving this car at another dealer but it was supposed to arrive in January. I had such a great time with the salesperson at Herb Chambers that I decide to take my business to them. They simply just offered me exactly what I wanted (I had a trade in also-Thanks Doug Courchesne and Kenny Leung!) It was one of the best decisions I have ever done. In the Service Department I worked with Gary Francois, Shawn and Michael - they all exceeded my expectations...and I usually expect a lot. A special Thank You to Gary for all the help, courtesy and professionalism. Well done for an extremely well organised service!

by Chris