I am happy to provide an extensive review of the car service advisor, Mark Ravin, from Herb Chambers MINI of Boston. As a loyal customer of this dealership, I have had the pleasure of working with Mark on several occasions, and I can confidently say that he is one of the best service advisors I have ever encountered. Mark is an extremely knowledgeable and skilled service advisor who goes above and beyond to ensure that his customers receive the best possible service. He is always available to answer any questions that I have and is very patient in explaining the technical details of any repairs or maintenance that my car requires. What sets Mark apart is his attention to detail and his commitment to ensuring that his customers are completely satisfied with the service they receive. He is very thorough in his approach and takes the time to listen to his customers' concerns and address them in a timely and effective manner. Furthermore, Mark is a very personable and friendly service advisor who always greets his customers with a smile and makes them feel valued. He takes the time to build a rapport with his customers and makes sure that they feel comfortable and confident in the service that he provides. In addition, Mark is a great communicator who keeps his customers informed throughout the service process. He provides regular updates on the status of repairs and is always available to answer any questions that his customers may have. Overall, I would highly recommend Mark Ravin as a service advisor at Herb Chambers MINI of Boston. His expertise, attention to detail, and commitment to customer satisfaction make him an outstanding member of the dealership's team. It is always a pleasure working with Mark, and I am confident that anyone who works with him will feel the same way. Sincerely, Wilfredo E. Martinez

by wemartinez86

Mark and his team has been a pleasure to work with! They are responsive and kind, and I don’t feel like I’m getting ripped off (I have felt that way about other shops). Love going here!

by Emily Matozel

In 15 words, give or take: efficient, friendly, knowledgeable, careful, considerate, friendly, respectful, smiley, timely, terrific!

by Weiz Gal

Julio was courteous; prompt in finding the cars that I had wanted to see and drive. After I had made up my mind, he proceeded to get the paper work done swiftly.

by nbcich

I've been entrusting my multiple Minis to Mark Ravin for over 15 years and could not recommend him and his team higher.

by bishop