Jeffrey Smith is amazing at what he does! I inquired about a vehicle online and he emailed me right away with information and pictures... After I bought the car, there was something I wanted them to look at, and he immediately had me bring my car up to the dealership and had it fixed- meanwhile putting me in a loaner car! He is great and comes highly recommend!

by Rhema Wambua

Kristi is always stellar, you can tell she is the Alpha of the group and is very valuable to the Coverts. Michelle, my first time working with her, she was very professional and nice and went above and beyond to make sure I was happy. KUDOS.

by Joshua Coffee

Great service. They came to pick up my car from my job and left the loaner there for me. When my car was ready, they returned it and picked up the loaner. Extremely convenient, especially on a busy work day. My car was returned cleaner than it was when I took it in. The only suggestion I have is that the service rep or someone go over everything that was done in detail. I had to ask a lot of questions to find out exactly what safety recall was being done and what was fixed.

by Pamela Sherman

While I did not buy a vehicle from Covert Cadillac, I am impressed by the professionalism, honesty and customer focus of Bradley Allen in their pre-owned store. I would recommend working with him. He is professional, persistent without driving you nuts, and keeps the customer first and believes in doing the right thing. He helped me make the right decision on what vehicle to buy even though it meant that I would not buy from their store. But now I know who to call first next time I or a friend or family is looking to get a car. Wish the dealership was more competitive on their prices though then I would have been able to buy with Bradley. Highly recommend him.

by Devyaksh Kapur

This dealership is AMAZING! Our saleswoman Connie Matthews is on top of her game! She treated us with respect, was funny and got us an incredible price for...

by Erin M.

We had a horrible experience at a dealership in Houston that resulted in us returning the car we purchased. We stumbled upon the vehicle we wanted at Covert in Austin & were very cautious about driving 2 hours away and purchasing another vehicle. From the get go, they were up front, no hassle, no games & very accomodating. We purchased the vehicle from them and they turned around our terrible experience that we had by going above and beyond for us! We requested that a headlight be replaced, the center console top be replaced & a new rim for one of the tires. They were happy to do everything we requested & even delivered the vehicle to us in Houston! We had a lot of questions and were pretty picky considering what we went through and all the deception that we dealt with from another dealership. Everyone was extremely nice & made sure to make us feel comfortable. We felt that everyone there was willing to help with anything we requested and we weren't there playing the waiting game! I hate going to dealerships and waiting there for hours. I would definitely recommend Covert Cadillac in Austin to anyone looking for a new or used vehicle!

by KC

I was treat with respect & dignity. Never rushed, and lots of education provided. I liked how I was encouraged to ask questions and my needs were taken into consideration.

by GK xt5

The service was great and Chris was so helpful. I absolutely love my new car. Thanks so much for helping get the car we reallly wanted.

by brent, tj

Everything was perfect! Chris did a great job finding us the right car and then getting our deal done! Super experience! Would definitely see Chris the next time we buy a car! Plus..... Jake did an outstanding job showing us how everything on the XT5 worked!

by Tiger

Extremely stress-free experience! Chris was fantastic to deal with- no pressure and very attentive to all details. Returned all phone calls promptly. All paperwork ready to go when we arrived from 15- hour trip to pick up car. Finance manager extremely professional and friendly. Will recommend to all our Iowa friends- worth the travel!!

by R. E. D.