Dakota and Jonny are excellent! Very helpful with my new Mercedes purchase and tutorials! Highly recommended to go see these specialists!

by Lisa C

I recently bought my first car from Mercedes Benz of Natick. Brian was SO helpful and was able to make everything workout perfectly from start to finish. I test drove the car on a Wednesday & had the car in my possession only 2 days later. The entire team there is so friendly and I will definitely be using them for my next purchase. I’ll be sending Brian all of my friends and family who are considering buying a Mercedes.

by sammilalonde

I was astonishingly impressed by the team that helped me lease my first mercedes benz. I begin with Sonya Mineau who texted me for the past couple of months keeping me up to date on the availability of the 2023 GLC300. Her calls and texts were upbeat and I never felt pressured. I came in after Sonya let me know they were available and I met Vito Argote who took me on two test drives that I wanted to go on and explained very well the differences between the two models (22 GLB and 23 GLC). I met the sales manager Danny Kaboub who also was pleasant to work with to get into a leasing deal that made sense for me. I left and promised to come back over the weekend. There were no pressure calls. Sonya texted me on Saturday asking if I still intended on coming in and I did on the Sunday. I told Danny and Vito exactly the kind of deal I was looking for and we agreed within an hour. I met with the finance manager Yatin Kamble who explained all the options in detail and was very kind and patient. Finally but not least, I met with Jonny Pham for two hours when I came to pick the car up. He was very thorough, from helping setup a new transponder to explaining all the options within my car. It was a relief and pleasure to not have to go home and read a sizable manual. He also setup a follow on appointment for any more questions and to go into detail on some options. Mercedes Benz of Natick should be proud to employ some a well working team! I recommend this group for a great experience buying a mercedes benz!

by anthony.cozier

Charles is personable and knowledgeable! It was a pleasure to work with someone who was professional and created an experience that was welcoming.

by E

Andrew really went above and beyond to personally make sure I had excellent customer service. A BIG thanks to Jonny for being so knowledgeable and making my new Mercedes-Benz purchase experience something really special.

by marknouj