I love the modern way of text communication. Makes it so much simpler to communicate, especially if phone does not alway work due to.e.g. being in a meeting.

by Kcharisse

Peter Vargo is an excellent sales person - he knows his BMWs and is able to communicate effectively. He has a sense of urgency which, strangely, seems to be missing in some of the BMW sales personnel at other dealers. My wife an I are not neophytes when it comes to buying an automobile, and we expect to get answers to straightforward questions, Peter provided these; while others have not. A really good, low pressure guy.

by ACS

Nobody knows BMWs as well as Bill Kramer. His product knowledge is only surpassed by his outstanding customer service. A real attribute to the dealership! Brian Frye is the best Service Advisor I've ever had the pleasure of working with. He is smart, honest, friendly, and loves his job. He has saved me money on my car by recommending services that give it longevity, and by NOT recommending services my car didn't need quite yet. I'll always see Brian Frye when I visit BMW Sudbury.

by goodmanbrad

I was fortunate to work with John DiBitetto (sales). His professionalism and personality contributed to an excellent education about the car that I was considering and a completely satisfying transaction experience. Throughout the Purchasing process, he consistently interacted with me to ensure that both he and Herb Chambers BMW of Sudbury were meeting my requirements.

by bob.berkowitz

I have worked with Charlie Karkaetedes in the past and will ask specifically for him the next time I come in to the showroom. Charlie is a professional in every sense of the word. In this day and age, competition is rampant and consumers have a wide variety of choice. Quality customer service is often the differentiator.

by john