Joy was really pleasant and thorough. I felt relaxed and respected. Joy went above and beyond my expectations

by Charnerart

I have to say that dealing with Ganley Subaru was a pleasure from start to finish. Brad Lunar took me on a test drive since I was unable to drive myself due to a broken hand from an auto accident. I never felt pressured to buy from this dealership. They answered all my questions too. I did check out other brands but I was not impress with their product. I have been a 21 year Honda owner and not sure if I will ever go back. Thank you again Ganley Subaru Team.

by turtle77

The staff is very professional, and customer services oriented. The understood our concerns, and gave us several options. Our dealer Marlene was so nice that she even brought me a pizza because I said: "I was hungry."After we made decision, they were all very efficient in finishing up paperwork, so we did not have to wait long time to go back home.

by Meli68

I had a used vehicle and on Memorial day weekend , alote of DealerShips were closed , I was so ThanKFul that , I got out of my vehicle and I blessed with Marlene Seeling a Product Specialist , We came inside and we talked she say if your not ready to buy , I do not want you in anyway to be obligated to buy or purchase something that you will not be happy with ,Marlene , looked at my vehicle and made sure , it got driven and looked at , I had no intentions of getting a New Vehicle , I am on disability and it is hard for me to understand alote of info with learning disabilitys , I was Blessed ,I walk into Marlene , that did not take advantage of me , she was more than honest , she explained everything perfect , weather it was at her desk or test driving vehicles , she went over options on everything I drove and she did not want me in anyway to be pressured , Marlene went above and beyond to reach out to me , to make sure I was understanding everything ,and if I did not ,she was a genuine person , and made sure I did and felt comfortable , the key here ,Marlene was upfront and honest and that in it self , I like , she took me through different departments to Ganleys service place ,parts,payment window etc, and I got to meet everyone , I found a vehicle I liked ,but through Mark Akroyd and Marlene I was able to lease a 2018 Subaru Crosstrek , I was stunned I never got to drive a new vehicle both of them reached out and made sure I got affordable lease payments , with little or no credit with vehicle trade in , Marlene took her time and did not rush me and she more than fully explained vechicle hand guide and went through and explained very important things , she went outside and went to go over vehicle again and she remineded me if I have questions or did not understand ,that she would explain it again . Follow up call and again reached out , told me to call her if needed anything or any part of Ganley , this happen to be The Best experince I had , The Ganley Team in Wickliffe all of them treated each person with respect ,Marlene , is an Asset , to Ganley and a God sent to me , She really went above and beyond considering my disabilitys, without judgement or what they were , and Mark Ackroyd , Thank You For the Excellent Serves at Ganley a nice place , Marlene Seeling , Ganley , one a of a kind Genuine caring person and work with me , This is the kind Experience people should have. Thank You , Sincerely , Tim Yaeger

by Tim

Stopped into Ganley with my husband to look into leasing a 2018 Subaru Outback. Brad Lunar was the salesman we worked with. Super-nice guy. He was very knowledgable about all the features that came with the model we were interested in. Jim took care of the financing and he too did an awesome job. While waiting on the paperwork, Brad showed us around the dealership, introducing us to the workers in the different departments. All employees we met were friendly. We felt welcomed. And at no point did we feel pressured into a sale. All in all, a super car buying experience. We love our new Outback and we'll definitely reccomend Brad to anyone we know that may be in the market for a vehicle. We're glad to be part of the Ganley-Subaru family!! Cherie & John Bennett

by Cherie Bennett