Honestly I felt like my concerns were heard and valued and then dealt with He understood what I was looking for and tried very hard to find a car that would work for me

by Gleiby1

Our salesman was Brad Lunar and we were very happy with the quality of service he provided us. He made car buying easy. I have bought cars from other dealers that wanted to sell us something that we did not want, but Brad knew what we wanted and what we wanted to pay and helped us reach that goal. I will absolutely refer other people to Brad because the quality of service he provided was exceptional. Brad and his associates at Ganley Subaru are number one in my book and we are going to enjoy our new Forester.

by Cathy&mike

Stopped into Ganley with my husband to look into leasing a 2018 Subaru Outback. Brad Lunar was the salesman we worked with. Super-nice guy. He was very knowledgable about all the features that came with the model we were interested in. Jim took care of the financing and he too did an awesome job. While waiting on the paperwork, Brad showed us around the dealership, introducing us to the workers in the different departments. All employees we met were friendly. We felt welcomed. And at no point did we feel pressured into a sale. All in all, a super car buying experience. We love our new Outback and we'll definitely reccomend Brad to anyone we know that may be in the market for a vehicle. We're glad to be part of the Ganley-Subaru family!! Cherie & John Bennett

by Cherie Bennett

We needed to purchase a good clean used vehicle for our son. We purchased a 2009 Honda Civic LX. It is his first car and required to get him to his first professional employment (a summer internship). Kelly Derrick was our salesman and took excellent care of us. During the initial test drive, we discovered that the air conditioner was not working. After committing to the purchase price of the car, Ganley stated that they would fix it. We discovered the fix to be a multi-day process. On Day One they recharged the system with coolant, we picked up the vehicle to discover that the coolant leaked out of the system and the AC was blowing warm air. On Day Two Ganley discovered a couple of additional major components that needed to be replaced, the compressor and the condenser. True to their word, Ganley replaced these components at no additional cost to us. On Day Three we picked up the vehicle and are now happy owners. Kelly did a terrific job of keeping us informed of the status of the ongoing repair. I am fairly certain that Ganley did not account for the final cost of the AC repair in their asking price for the vehicle. I am also pretty sure that they did not profit from the sale of our vehicle. Yet they honored their commitment to repair the AC (on their dime!). It is refreshing to find a dealership with such integrity and I would not hesitate to recommend these folks to anyone. In a bit or "small world" irony, the car was originally sold as a new vehicle by Bob Androsko at MotorCars Honda. Bob is my former neighbor, friend on the staff at Ganley's. Dan Clements, Shaker Hts

by oldtimebuyer

When I was first looking for a WRX I lived in charlotte NC for work but I knew I would be living in Cleveland in a couple months so I called around to try and gain information, I called 5 or 6 dealerships. Some didn’t even call back and others didn’t give me the time of day bc they knew I was out of state and I was younger, they were just looking for a short sale but not ganley Subaru east ! They listened to my plan and were excited to help even though it would be in a couple months, the whole staff was incredibly helpful and kind and now I’m a proud WRX owner and all of my future suabarus will come from this dealer. Keep being awesome !

by MCKINNEY11