We bought a car from here in 2017. The whole experience was completely different than what we were used to. The sales staff here were very knowledgeable...

by Andy G.

Picked up my new Mini Cooper today and could not be happier! Vicki Sexton was my Mini Advisor and was extremely helpful throughout the ordering through pick-up! This is my first Mini and Vicki made the whole process efficient and informative. I look forward to a great car relationship with Checkered Flag Mini in the years ahead! I highly recommend Checkered Flag and Vicki!

by Debbietret

Having purchased several cars, I have come to put car buying in the same catagory as visiting the dentist. Untill now. David was great in answering a million questions and showing me the cars in detail. No preassure sales was a BIG pluss. I brought a new Smart Fortwo (Loving it!) and had my adult children tag along to the dealership. Now they all want to go back and buy their own. I would highly recomend anyone in the Hampton Roads area to visit Checkerd Flag and if you really want a great car, ask for David Bennett to show you the Smart Car.

by dwm73

Everyone who works at Checkered Flag Mini is exceptional at what they do. They have fun with their work and it definitely shows through to the buying experience. Everyone we interacted with was very friendly and treated us like old friends, not just clients. Our Motoring Adviser, Brian Fellini, was genuinely a fun guy to work with and made us feel like we were buying a car from an old trusted friend. We can honestly say that we have never laughed and smiled that much while purchasing a car. We were never hassled nor did we ever feel pressured into making a purchase. Brian took the time to answer each and every last one of my questions. He honestly wanted us to be comfortable and let us take as much time as we needed to make our decision. We would definitely highly recommend Checkered Flag Mini, and Brian Fellini, to anyone who wants an exceptional purchasing experience. From start to finish, the entire process was the most fun we have ever had at a car dealership, period. We are immensely happy with our experience at Checkered Flag Mini, our Motoring Adviser Brian Fellini, and most of all, our Mini Cooper!

by EJRobs

From the first time we stepped into the dealership, Steve was very open, friendly and knowledgeable about his product. We were set up with an immediate test drive and loved the car, which was obvious to him. We said we were looking at several other vehicles for comparison and there was no pressure from Steve for further information. He merely stated he would follow up with us soon. He did exactly what he said and followed up the next day asking if we had any questions and directed us to the Mini USA website. None of the other dealerships called us for follow up. We came back two more times asking for more information and to look at other vehicles on the lot. Each time we were given free rein to walk around and look at vehicles without Steve looking over our shoulder and probing us for information. The price given to us was very fair and there was no pressure to close the deal. When we finally purchased the vehicle, it was put inside the building and Steve spent over an hour going over all the features of the vehicle with us. Excellent service - I am also receiving follow up e-mails after the sale!

by Steve Newing

In our search for a new vehicle, we made 3 visits to Checkered Flag BMW. With each visit, we were greeted with smiles by the receptionist, Brittany, and our sales rep Brett, who then introduced us to the sales supervisor, John. All treated us as if we were family members stopping in for a visit, even offering a cup of coffee or a bottled water. Our test drive was extensive, allowing both of us to drive enough to experience the vehicle in city and highway conditions. Afterward, we were presented with a myriad of buying and leasing alternatives from which to choose. We can't say enough about our sales rep, Brett. He was most professional and personable. During our pre-delivery orientation, he was very thorough in explaining the operation of the vehicle. Even afterward, he has called us periodically to ensure everything is alright, with an offer to answer any questions we have about the vehicle. Overall, this was a most gratifying experience, which is an unusual comment regarding an automobile dealership. If you're in the market for a BMW, see Brett. You won't be disappointed.

by dsiddle