We have a new Ford Edge that we bought from another dealership. I made the mistake by not buying it from Herb Chambers. Not only are their sales people kind and honest (Scott Lewis the G.M.) but, what really sold me today was their service department. In my opinion, Jack Nguyen and Scott Lewis are 2 very honest employees that work for Herb Chambers. I had issues with this other dealership who I won't name but, they are a Ford Dealership in Quincy who starts with letter Q. And they give horrible service. They are not honest in my opinion. Herb Chambers in Braintree could teach a thing or two to other dealerships. Jack (in my opinion) could train the other dealerships how to deal with customers with grace, kindness, and dignity. Jack and Scott are valuable assets to the Herb Chambers team. We will always service our car with them. And soon will be buying another car with them. Quirk Ford (whoops I said their name) should be ashamed of themselves for how they treat their customers and not lie to them. Quirk Ford is a horrible dealership in Quincy. I should have driven the extra miles to Braintree to Herb Chambers. Lesson learned.

by plavris

I had a very good experience at Herb Chambers Ford. I went in there to purchase a new car and everything went very well and I was able to take the car home that very day. My wife was with me and we were offered refreshments on numerous occasions. We were very impressed by the operation and would use this dealership again

by Mike mccauley

This is my third time at Herb Chambers and my second time working with Brandon and as always I'm completely satisfied. I drive more than an hour to Braintree even though there's a ford dealership within a mile of my home. I do thus because of the level of respect and kindness I am treated with each time I go. I always leave feeling as though I was treated fairly and not as though I was taken advantage of.

by Ford123

My first encounter when walking in was with Brandon. He couldn't have been more welcoming. Immediately got to work to find the car I wanted. I had a specific list of what I wanted and he worked hard at getting me that car. I walked out feeling I had been listened to and treated with respect all through the process of purchasing/financing etc.

by mcelmack

Great deal! In and out quickly on holiday weekend. Service Department staff was excellent...from write-up to work performed. Everything went smoothly. Very professional.

by Mike McDonald