Very helpful in regards too fixing the problem as quickly as they can in a timely manner

by greg.toumayan

After using Davidson Chevrolet in Malden for many years I was forced to find another dealership when they closed. I had two mechanics refer me to the same dealership and same service adviser. Lucky for me I was referred to Herb Chambers Chevrolet and a service adviser named Scott Lyon. Scott is the number one reason I have been taking my 2009 Impala to Herb Chambers Chevrolet for service and warranty work. Scott is a knowledgeable, dedicated and energized individual whose main purpose is to keep the customer happy by taking the necessary steps to get the vehicle serviced and or repaired correctly the first time around in a reasonable amount of time. In addition to great service the dealership is staffed with a bunch of nice friendly people that make you feel very comfortable.

by moekap

Scott is the best Service person I have ever run across. A few weeks ago my wife was going ot Vermont to pick up mt daughter form school, when they ran into a cold front and snow storm. her windshield fluid was freezing coming out of the ports and then stopped all together. Fearing something had broken she called me and I called Scott to see if he could help with a dealership in the area that might be able to check her car quickly. Scott called Dealerships in Montpelier and Burlington for and gave her the names, address and phone numbers so she could find them if the problem persisited. Unfortuntely, both dealerships were "too busy" to even have her stop by and take a quick look. I was shocked, as on more than one occaision we have had a small issue and Scott always stop by and let me look, it might a quick fix. As it turned out the problem was freezing fluid due to the extreme cold and temperature change, but I'm sure you can imagine the concren of being on an interstate highway in snow with salt spray and trucks and being unable to clear it. Scott is "the" reason I buy vehicles form Herb Chambers. I have bought many cars from that location over the years and have 4 vehicles on the road and being serviced there. Without Scott, I'm sure I would have looked elsewhere, where today, i don't even think about it. Dave Bartlett

by dsbart64

No hassle at all. We got fair treatment and our salesmen was very up front. We would recomend this dealership with out hesitation. I had to go back for a couple things that where wrong with the car and took care of the problems no questions asked. Great experience

by Khurst

great job, Scott Lyon got me in and out in one hour, I had lost my windshield wipers in the middle of a blizzard and the place was packed with all the new cars so they could plow. I did not think they were going fix it that day, I was happy just to get it there. Scott made room and got me in fixed it and I was on my way in a hour, great job, very happy satisfied customer!!!!!!

by michaelhrdy