I had a great experience at Woburn Toyota. I highly recommend Gavin Russo as your sales representative. He was very kind and helpful. He helped me take my new vehicle home the same day! Thank you for a great experience.

by Nicole Woods

I am writing this recommendation with pleasuere to hilight the service from Branden Guillemette in the service department. It is a priviledge to share my thoughts on Branden's exceptional skills and commitment to customer satisfaction. He demonstrated a level of professionalism and friendliness that went above and beyond the average customer service representative. Branden has an innate ability to connect with customers, actively listen to their concerns, and provide clear and understandable explanations about the necessary repairs and maintenence. My car had trouble getting started that day, and I had to call AAA to get it jump started. After waiting several hours longer than usual for the service call, I was finally able to bring it to Woburn Toyota. Branden's technical knowledge and interpersonal skills brought me immense relief after the troublesome morning. The service at Woburn Toyota, specifically the repair department, has always been superior and I happily recommend their services to friends and strangers alike. On top of the extraordinary diagnosis I was thrilled to hear back from Branden later that day with the diagnosis and advice about my Toyota Prius. I was told I could pick the car up outside that day after the service department was closed. To my surprise when I came to get it I saw Branden again, who was working late to help finish up some other things and he walked me to my car. Overall the experience at Woburn Toyota was a delight.

by scott

i dealt with John Russo when I brought my car in for service. He was extremely pleasant, professional and helpful. He took time to explain everything to me in an efficient and honest way. Companies need to recognize that employees like him make a difference in where we bring our business. He is an asset to your company.

by chili

I had to have my 2011 Toyota in for maintenance and was extremely happy with the entire experience. John Russo the Tech Advisor was extremely friendly and very very helpful. I had to make several decisions about some of the repairs that would be made and he patiently helped me through the process. John is the type of employee that any dealership would be lucky to have as a representative for their company.

by Ice cream guy

they are quick and professional. I went to another Toyota dealer for services before, then go to this dealer, after the service, my car's 'loud engine' issue is reduced, I asked them how, they replied they find another dealer put more than needed engine oil.

by Jesse

Every service representative behind the desk has been friendly, respectful, professional, reliable and honest. My questions are answered with detailed explanations for services provided and suggested. Much appreciated.

by lfkramer