I received excellent service from Ryan in the service department at Jaguar Sudbury..They kept me updated of my cars progress and had it done in a timely manner. I would highly recommend this dealership for service.

by GT

Prompt courteous service. Meticulously clean waiting area with light snacks. Bryson was very helpful and explained everything that was going on.

by dennisdegara

Bought a used Jaguar from a non-Jaguar dealership. After having it inspected, I experienced a dead battery issue. After owning it for less than 10 days, and not being totally familiar with the car yet, I called Jaguar Sudbury in a bit of a panic. George was helpful in explaining how to “break in” with key hidden in the key fob. After realizing that the battery was located in the trunk, (which I could not get into without battery power), and unable to jump start it I called Jaguar roadside assistance who sent a gentleman out to jump it. I was lamenting that I had just bought car. He asked if I had just had it inspected. I had. He said there is a glitch in the Jaguar software that causes the taillights to stay on, draining the battery. I called George again (for perhaps the 3rd time), and he said just bring it by and we’ll put a battery in it. I explained the sequence of events and he said it sounds like you need a battery monitoring system reset which we scheduled for the following Monday. It was handled without much fanfare or cost to me. Can’t say enough about the courtesy and professionalism exhibited by George and this dealership. I know where I will be getting my service in the future. Thanks again

by darkstartransport@comcast.net

What makes a good dealer is the service department, I called yesterday for engine error, they asked me when I can bring the car, my answer tomorrow, I was at the dealer at 7am today, I was greeted with my service adviser Bryson , I felt like I am the only customer, Vern the tech came in to ask me if I want him to take care other problems, Vern has been working on all my Jaguars since the 1994, he is wow the best, by 8:30 the problem solved, Aya the service director came to talk to me if I am happy with the service, wow wow they are the best of the best thank you all.

by Tkhoury1

Very responsive. Fixed issues promptly and within budget quoted. Would recommend service department. Very good

by shulkin