We had Bill as our sales rep. He was awesome, we were not certain what type of vehicle we wanted, he was patient and walked us thru the lot describing the models. When we made our decision. he guided us thru the process everyone we came in contact with were friendly and courteous. would definitely come back for our next purchase

by claude luzier

My new 2016 Kia Sorrento is the third Kia product I have leased from Mentor Kia. I've never had a bad experience. The sales staff and service staff have always been outstanding. My sales representative Dee Shirkey is the ultimate professional. She is very knowledgeable of the products and the features that Kia has to offer. She went above and beyond to provide me with a beautiful new car, and a manageable monthly payment. I mentioned to Dee that my son had been unemployed for the past year and recently started a new job that he loves. Unfortunately he is driving an unreliable and unsafe vehicle. That night my son called me to tell me he couldn't get his car started. I referred him to Dee, and with the combined efforts of Dee and all of the sales staff at Mentor Kia my son was able to drive home a brand new Kia Soul. We left the dealership together each of us with brand new cars. My husband & I heading east, and my son heading west to drive his new car to work, free of any worries about what would break next.

by Catherine Patty

Yes, it was great! You guys in service do a great job. It makes a difference being greeted with a smile. Keep up the good work! David, in Service, did an excellent job in providing what my Optima needed. I am most pleased with the Service Department as well as Service Management. Thank you! Continued success.

by Alicia Kehr

They changed my oil and did a few more things that they found needed done. The person I dealt with was very nice and personable. I waited almost three hours, though, and wished someone told me it was going to be so much longer so I could have run errands while the work was being done. Otherwise, it was a very nice experience like all others I've had dealing with Mentor Kia.

by Peggy Moe

The main reason for the visit was to have our Kia Forte Koup detailed. They did a great job. A true detail job will include the engine. Yep... they did the engine!! Nice Job! We also had the oil changed and a recall on the valve stems taken care of.

by Joe kaschalk

Great experience fast and easy didn't stop working until we got it done and close the deal much respect thanks....

by bakersnookz

Please ask for Samuel Pelisser . He goes Above and beyond to make sure you are happy with the sale of your vehicle. Ganley had our yacht blue GT EV6. The problem was we lived in TN and they are in Ohio! Samuel offered to pick us up at the airport so we could have our dream car! The bonus was he actually knew how to program our electric car and about the features. Friendly staff everything went without a hitch. I highly recommend this dealer. Thank you Samuel Pelisser for all you did.

by dianafeldy

Marques was cool, and friendly. He gave honest feedback, also gave us personal feedback between the 2 cars. For me being a first time buyer he gave me a great perspective.

by Byers_s4

Very professional and they worked to get you the best deal for the car you want.

by trevaughn ashford

There’s buying a car and there’s buying a car from Jack Globokar. “Kar” is in his name. Some folks think FDR was good. Others Churchill. Even fewer Jesus. This kid has what it takes. Figure it out.

by Joseph Belle